Orders and delivery

ORDER TRACKING AND STATUS

HOW LONG DOES DELIVERY TAKE, AND WHAT ARE THE COSTS?

For Europe, delivery takes approximately 8-16 days. The shipping cost is $10 per item, with an additional $5 for each extra product. For sneakers and boots, it's $15 for the first item and $10 for each additional item.

For the US and Canada, delivery takes about 10-20 days. Shipping costs $15 for clothing and $10 for each additional item, while sneakers cost $20 for the first item and $15 for each additional item.

CAN I CANCEL MY ORDER AND HOW DOES THE REFUND PROCESS WORK?

Yes, you can cancel your order within 48 hours of placing it. If you do so, we process a quick refund. If it’s over 48 hours, you'll need to wait until the product arrives, after which you can reship it to us for a refund. Please note that the return shipping is paid by the customer.

WILL I HAVE TO PAY DUTIES AND TAXES ON MY ORDER?

In most cases, our clients do not incur additional duties or taxes. However, in the rare event that you are charged taxes, we will be responsible for covering these costs.

HOW CAN I TRACK MY ORDER?

You can track your order by using the tracking URL sent to your email or by visiting the tracking section on our website. We ensure you stay updated at every step of your order's journey.